Frequently Asked Questions
Everything you need to know about shopping at Stadium Goods.
Are all products sold on Stadium Goods authentic?
Yes, authenticity is the foundation of our business. Every item sold on Stadium Goods is inspected by our expert authentication team to ensure it is 100% genuine and in the described condition before it reaches our customers.
What is your return policy?
Due to the unique nature of the secondary sneaker and apparel market, all sales are final. We do not offer returns, exchanges, or refunds unless there is a verifiable error on our part regarding the product's authenticity or description.
How long does shipping take?
Standard shipping typically takes 3-5 business days for domestic orders. For items already in stock at our warehouse, 'Ready to Ship' options are available for faster delivery. International shipping times vary by location and customs processing.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover. We also offer flexible payment options through services like Affirm and Klarna, as well as digital wallets like Apple Pay and PayPal.
Can I cancel my order after it has been placed?
Once an order is placed, it is processed immediately to ensure quick delivery. Therefore, we are unable to cancel or modify orders once they have been confirmed. Please double-check your size and shipping address before completing your purchase.
Do you ship internationally?
Yes, Stadium Goods ships to most countries worldwide. Please note that international customers are responsible for any customs duties, taxes, or import fees imposed by their local government upon delivery.